Acceptable Use Policy

Last updated: 2026-05-17

This Acceptable Use Policy ("AUP") describes what is and isn't allowed on Dealybee. It is incorporated into the Terms of Service. Violating the AUP can result in warnings, suspension, or a permanent ban.

If you see a violation, report it to [email protected].

1. Prohibited items

You may not list, sell, buy, or facilitate the transfer of:

Illegal goods — anything illegal in the seller's or buyer's jurisdiction
Stolen property or items obtained by fraud
Counterfeit, replica, or IP-infringing goods — knock-off branded items, pirated media, unlicensed software, anything that infringes a trademark, copyright, or patent
Weapons — firearms, ammunition, explosives, knives intended as weapons, or anything regulated as a weapon under federal or state law
Drugs and drug paraphernalia — controlled substances, prescription medications, drug-test cheating products
Recalled products — anything subject to a current safety recall by CPSC, NHTSA, FDA, or an equivalent authority
Hazardous materials — flammables, corrosives, toxics, radioactives, asbestos, items requiring HAZMAT shipping
Live animals or animal parts from endangered species
Adult content — sexually explicit material or services
Human remains, organs, or fluids
Currency, financial instruments, or securities — cash, gift cards over face value, stocks, crypto, lottery tickets
Personal data — names, addresses, contact info of third parties (including scraped marketplace data offered as a "list")
Anything that requires a license to sell that the seller does not hold (alcohol, tobacco, regulated chemicals, etc.)

If you are unsure whether something is allowed, ask [email protected] before listing.

2. Prohibited behaviors

You may not:

Create multiple accounts (account farming, "Sybil" attacks) to game the Dealybee Score, evade a ban, or manipulate reputation
Engage in wash trading — buying from yourself or a coordinated party to inflate your Score or transaction history
Post fake reviews, fake inquiries, or fake responses (shilling)
Harass, threaten, dox, or discriminate against any user or Dealybee staff
Circumvent Dealybee — attempt to complete a transaction off-platform after meeting on Dealybee in order to avoid fees, escrow, or dispute protection
Misrepresent items — false descriptions, misleading photos, undisclosed defects, inaccurate condition, wrong shipping origin
Submit fraudulent disputes — opening disputes you know to be baseless to extract refunds
Abuse the AI tools — submitting prompts designed to make the agent produce harmful, illegal, or deceptive content; jailbreaking; prompt injection
Scrape, crawl, or automate access to Dealybee beyond personal browsing and the official Chrome extension
Resell access to Dealybee or share an account with multiple people
Interfere with the service — DOS attacks, exploiting vulnerabilities without permission, intentionally degrading performance for others

3. Trojan Horse Inquiries (cross-marketplace outreach)

Dealybee's buyer-agent feature can send outreach messages to sellers on other marketplaces on your behalf. When using this feature:

Messages must be relevant to a real item the seller has listed
You must respect the other marketplace's terms of service
You must honor opt-outs immediately if a seller asks not to be contacted
You may not send bulk, templated, off-topic, or unsolicited promotional content
Dealybee may rate-limit, throttle, or block outbound activity that appears to be spam

Repeated violations result in loss of buyer-agent access.

4. Reporting violations

Report any violation to [email protected] with:

The user, listing, or transaction in question (URLs help)
A description of what you observed
Any evidence (screenshots, message excerpts)

We investigate every report. We may ask follow-up questions. We do not share the reporter's identity with the reported party unless required by law.

5. Intellectual property and DMCA

If you believe content on Dealybee infringes your copyright, send a notice to [email protected] containing:

Identification of the copyrighted work
Identification of the infringing material and where it appears on Dealybee
Your contact information
A statement that you have a good-faith belief the use is unauthorized
A statement, under penalty of perjury, that the information is accurate and you are the owner (or authorized to act for the owner)
Your physical or electronic signature

We respond to valid notices within a reasonable time, typically by removing the content and notifying the user who posted it. The user may file a counter-notice. We terminate accounts of repeat infringers.

For trademark, patent, or right-of-publicity claims, use the same address.

6. Enforcement

We use a graduated response, balanced against severity:

| Violation severity | Typical response | |---|---| | Minor (first offense, low harm) | Warning + content removed | | Moderate (repeat or harmful) | 7-day suspension | | Major (fraud, illegal items, harassment) | Permanent ban + escrow released to wronged party where applicable | | Egregious (criminal activity, serious safety risk) | Immediate ban + report to law enforcement where required |

We may also:

Lock or reverse pending transactions
Withhold payouts pending investigation
Remove individual listings, messages, or reviews
Reduce or reset a user's Dealybee Score

7. Appeals

If you believe your account was suspended or terminated in error, you have 14 days from the action to appeal by emailing [email protected]. Tell us:

The action you are appealing
Why you believe it was in error
Any evidence that supports your appeal

We review appeals fairly and respond within 14 days. Decisions on appeal are final.

8. Changes to this policy

We may update this AUP from time to time. Material changes take effect 30 days after we notify registered users. Continued use means you accept the updated policy.

9. Contact

Questions? Email [email protected]. Reports go to [email protected].